Fast for visitors
Check in in about a minute with no app to install. Pre-registered guests scan a code. Everything is available in English and Spanish.
Visitor management
Know who is on site. Tell the right person they have arrived.
GuestVMS replaces the paper sign-in sheet at every location. Visitors check in themselves on an iPad or their own phone, the host is told within seconds, a badge prints at the door, and everyone on site is on one live list when it matters most.
Why GuestVMS
Built for the way sites really work
Instant for hosts
Hosts get an email, a text or a phone call and answer Allow or Deny from the message. They never need a new login.
Built for plants, not just lobbies
Contractor documents, safety quizzes, work permits, trucks at the gate and a lone-worker timer, alongside the usual front desk tools.
Ready for emergencies
One live list of everyone on site, an evacuation head count that works without the internet, and alerts that take over every screen.
One system, every site
Group locations, give each level of admin only the access they need, and keep each organization's data completely separate.
Private by design
Runs on Amazon Web Services with encryption, an audit log and no servers to maintain on site. No face recognition of any kind.
How a visit works
A visit in four steps
Arrive
Walk up to the iPad, or scan the code from the invitation.
Check in
Name, company, host and the site safety rules, signed with a finger.
Host is told
Email, text or call goes out. The host taps Allow or Deny.
Badge and go
A badge prints at the door. Check out by scanning it on the way out.
What is included
Everything a site needs in one product
- Self-service kiosk
- Pre-registration and invitations
- Walk-ins
- Front desk console
- Photo badges
- Visit codes
- Contractor management
- Deliveries and parcels
- Vehicles and gate
- Restricted list
- Emergency roster and muster
- Lobby TV display
- Multi-site and multi-organization
- Reports and analytics
- AI assistant
- Microsoft sign-in
Security and privacy
Collect little, protect it well, delete it on schedule
Hosted on AWS
Managed services in the United States. Nothing to maintain on site.
Encrypted
HTTPS in transit and encryption at rest, with separate data for every organization.
Audit log
Every change is recorded, and the log cannot be edited or deleted.
No face recognition
No biometric data is created. Optional photos are deleted after 30 days.
Questions
Common questions
Do visitors need to install an app?
No. Visitors check in on the iPad at the entrance, or from the browser on their own phone.
What happens if the internet goes down?
Check-in keeps working offline and catches up when the connection returns. The front desk keeps the last roster and the evacuation head count.
Which languages are supported?
English and Spanish on every visitor screen, with the visitor's choice remembered.
Does GuestVMS use face recognition?
No. There is no face recognition of any kind, and no biometric data is created.
Who receives text messages?
Only people who have opted in. Texts carry STOP and HELP instructions and are never used for marketing. See the text alert program.
Text alerts
Text alerts for hosts and visitors
GuestVMS can notify hosts and visitors by text message. Texts are opt-in, carry the STOP and HELP instructions, and are never used for marketing.