Check-in

Visitors check themselves in, so nobody waits at a desk.

Self-service iPad kiosk at each entrance, with the steps that suit each kind of visitor: guests, contractors, drivers and technicians.

QR or visit code for pre-registered guests. Each visitor has a private six-digit code and a QR code.

Walk-ins check in as a new visitor in under a minute, with no receptionist needed.

Optional photo taken at the kiosk when the site chooses, used for the badge and the desk.

Scan an ID or business card (where a site enables it) to fill in names and contact details, read by an AI service. The picture is not kept.

Site rules and signatures: safety rules, an optional confidentiality agreement and screening questions, signed with a finger.

Check-out by scanning the badge or entering the code. Lost it? One tap calls the front desk.

Keeps working offline: if the internet drops, check-in continues and catches up when it returns.

Invitations and pre-registration

Hosts register guests ahead of time, so arrival is a scan and a smile.

Invitations by email with a pass the guest keeps on their phone.

Team and group invitations for meetings and events, with an optional welcome message shown on the kiosk and lobby TV.

Recurring passes for regular vendors for a week or a month. Each day still gets its own check-in, badge and record.

Remote sign-in from the visitor's own phone before they arrive.

Host notification

The right person is told right away, and answers in one tap.

Email, text message or phone call, whichever the host prefers. Text messages are coming as carrier approval completes.

Allow or Deny from the message, or by pressing a key during the phone call.

Notes both ways: the host can tell the visitor “I'm on my way down” and tell the desk “please offer coffee”.

Any employee can host with their normal Microsoft sign-in. There is nothing new to learn.

Front desk console

A shared tablet that stays on at reception.

One screen for every entrance: who is waiting, who is on site and who is expected today.

Soft chime on arrival and one-tap check-in for anyone the desk is helping in person.

Two-way video intercom so the desk can talk to a visitor at the door without leaving their seat.

Works through outages: the desk keeps the last roster and the head count if the internet is down.

Badges

Printed photo badges, or a QR badge by email when there is no printer.

Printed photo badges on Brother label printers driven by a small Raspberry Pi at the entrance.

Zero-touch printer setup: plug the Pi into power and the network and it sets itself up.

One-tap reprint. The old badge stops working at once.

Badge by email for sites with no printer.

Contractors and field technicians

Plants have people who are more than visitors, and they get their own path.

Documents that expire: each site chooses what it needs, such as insurance or training. If one has expired the visitor is told why and the desk is alerted.

Safety induction and quiz in English or Spanish before the visit is approved.

Work permits and work orders: hold a visit until a permit is active, and record the work-order number.

Lone-worker timer that checks on someone working by themselves.

No app to install: contractors register from a simple web link on their phone.

Deliveries, parcels and vehicles

Trucks arrive at the scale house and parcels arrive at the dock, not just the lobby.

Deliveries and parcels: drivers declare a delivery at the kiosk, the desk logs the parcel, the recipient is emailed and collection is signed for.

Vehicles and gate: carrier, truck and plate details recorded at check-in, with a vehicle log you can export.

Restricted list

Quietly flag people who should not be admitted.

Company-wide list plus each site's own additions.

Discreet: the visitor is never told a list was checked, and the reason is never shown at the kiosk or desk.

Safety and emergencies

This is where a visitor system earns its keep.

Evacuation roster and muster: one live list of everyone on site, with Safe, Missing and Off site marks shared between the desk tablet and staff phones at the muster point.

Alerts that take over every kiosk, desk and lobby TV for fire, tornado or other evacuation, and call the on-call team until someone acknowledges.

Responder check-in: Fire, EMS and Police tap their agency on the kiosk, and the site moves to one of three levels.

Messages to everyone on site by email, text and Teams, and onto kiosks, desks and lobby TVs.

Lobby TV display

A calm screen that welcomes people and keeps the lobby informed.

Shows who is waiting and who has just arrived, using first name and last initial only.

Optional welcome greeting for a visiting team, and site messages. Turns red for an emergency.

Multi-site and multi-organization

Run one location or a hundred and fifty.

Groups of locations with company-wide rules and per-site settings.

Levels of admin access: platform, organization, group of locations, or a single site. Nobody can grant more access than they have.

Separate organizations: the service can run for more than one organization, and one never sees another's sites, people or visitors.

Switch features on site by site as each location is ready.

Reports and analytics

Answers without a spreadsheet.

Thirteen reports on traffic, check-in speed, host response, contractors, safety, badges and devices.

Scheduled delivery: save a report and have it emailed as a PDF and a spreadsheet, without visitor names.

Click a number to see the visits behind it.

Audit log of every change, with search across people, locations, visits and alerts.

AI assistants

AI that explains and drafts. A person always decides.

Staff assistant (where enabled): ask in plain English who is on site or how busy a site was, with sources shown.

Troubleshooting assistant for administrators: finds why a device, host or message is not working, and applies a fix only after an administrator says yes.

Draft helpers for safety induction text, Spanish translation and after-action summaries, always reviewed and approved by a person.

No face recognition of any kind.

Integrations

Fits the tools your organization already uses.

Microsoft Entra sign-in and automatic user provisioning (SCIM): available.

Microsoft Teams messages to staff.

Open API and outbound webhooks for other systems, with scoped keys and signed events.

Outlook calendar pre-registration for meetings with outside guests (where enabled).

Accessibility and languages

Every visitor screen works for every visitor.

English and Spanish on every visitor screen, with the visitor's choice remembered.

Built to WCAG 2.1 AA, tested with automated checks and keyboard review, with a voice mode and a colour-blind mode on the kiosk.