1. The program
GuestVMS Visitor Alerts (the “Program”) is the text message service of GuestVMS, operated by Pratt Industries, Inc., 4004 Summit Blvd NE, Suite 1000, Atlanta, GA 30319 (the “Operator”, “we”). It sends operational text messages for the visitor management system: visitor arrival notices to the employee being visited with an allow or deny link, visit codes and badge links to visitors, and emergency alerts for a site.
2. Who can join
Employees who host visitors can join on our sign-up page. Visitors join by entering their own mobile number at a check-in kiosk. You must be at least 18 years old and be the user of the mobile number you give. You are not required to join to be employed by Pratt or to visit a location.
3. Consent
By ticking the consent box, or by giving your mobile number at the kiosk, you agree to receive the text messages described here at that number, including messages sent by automated means. Consent is not a condition of employment, of any purchase or of visiting a location. We keep a record of when and how you agreed, and the exact wording shown.
4. Message types and frequency
Messages are service messages, not marketing. Frequency varies; typically 1 to 5 messages per visit. Emergency alerts are sent only when a site declares one.
5. Cost
Message and data rates may apply. The Operator does not charge for the Program. Your mobile carrier may charge for messages according to your plan.
6. Opt out and help
Reply STOP to cancel at any time. We send one confirmation message and then no more messages to that number unless you join again; reply START to rejoin. Reply HELP for help, or contact reply@prattvms.com or 470-704-6986. If you stop texts but still need to be reached, the host or the front desk will use email or a phone call.
7. Carriers
Carriers and the Operator are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage. The Program is supported on major US carriers.
8. Privacy
How we handle your information is described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that deliver the messages.
9. Changes
We may change these terms and will post the new version on this page with its date. If a change materially affects how we text you, we will tell you before it applies.
10. Contact
Pratt Industries, Inc., 4004 Summit Blvd NE, Suite 1000, Atlanta, GA 30319. reply@prattvms.com, 470-704-6986.